Frequently Asked Questions
If you’re searching for answers about truck, bus, coach or crane smash repairs in Sydney, you’re in the right place. Max Smash Repairs has been repairing heavy vehicles from our Smithfield workshop since 1984, and the questions below cover what fleet managers, transport operators, insurers and equipment owners most often ask us.
General
Do you repair trucks, buses AND cranes, or just one type of vehicle?
We specialise in all three — trucks and prime movers, buses and coaches, and cranes and heavy plant equipment.
What areas do you service?
We’re based in Smithfield and regularly service transport, hire and fleet operators across Western Sydney and the greater Sydney region.
Are you a family owned business?
Yes — Max Smash Repairs has operated from the same Smithfield premises since 1984.
Do I need an appointment or can I just come in?
Call ahead or send us your details through the contact form so we can plan for your vehicle’s size.
Trucks & Prime Movers
Can you repair a truck that’s still driveable but needs panel work?
Yes — most jobs involve a truck driven in for assessment and repair. If it isn’t driveable, we can arrange pick-up and delivery.
How long does a prime mover cab repaint take?
Depends on the extent of the damage — we’ll give you a realistic timeframe as part of your quote.
Can you match my fleet’s livery colour exactly?
Yes — our PPG-authorised colour matching software matches repainted panels precisely to your existing fleet livery.
Do you work on rigid trucks as well as prime movers?
Yes, we repair both, including cab, body panel, chassis and structural work.
Do you repair tail lifts and truck hydraulics?
Yes, we repair tail lift platforms, hoses and hydraulic rams after collision damage or breakdown.
Buses & Coaches
Can you repair a bus while keeping it in regular service rotation?
We schedule repairs around your timetable where possible and give you a clear timeframe upfront.
Do you work with public transit and private charter operators?
Yes, we repair buses and coaches for both.
Can you repaint a full coach to match updated fleet branding?
Yes — full repaints with PPG colour-matched livery are one of our core services.
Do you handle interior damage as well as bodywork?
We coordinate repairs to interior fittings damaged alongside bodywork.
Can you repair emergency exits and wheelchair lifts?
Yes — we repair and function-test emergency exit doors and wheelchair lift/ramp equipment.
Cranes & Heavy Plant
Do you repair cranes as well as smaller plant equipment?
Yes — from cranes to earthmoving and general heavy plant equipment.
Can you assess structural damage on a crane chassis?
Yes, our chassis alignment and structural assessment equipment is built for heavy vehicle and equipment geometry.
Do structural crane repairs need engineering sign-off?
Often yes — we factor this into how we scope and quote the job.
How do you handle repaints for equipment that works outdoors daily?
We use heavy-duty repaint systems designed for ongoing on-site wear.
Can you fabricate replacement panels if parts aren’t available?
Yes, our team fabricates replacement panels and fittings in-house.
Insurance & Fleet
Are you an approved repairer for insurance claims?
Yes. We’re an approved repairer for all major insurance companies.
Do you handle insurance claims for truck, bus and crane damage?
Yes, our insurance approval covers all the vehicle types we repair.
Can you liaise directly with our insurer, or do we need to?
We can liaise directly with your insurer as part of the repair process.
Do you offer fleet account arrangements for regular customers?
We work with several transport, logistics and hire operators on an ongoing basis.
Process & Turnaround
How do you minimise downtime for fleet vehicles?
We schedule repairs around operator timetables, use infrared lamps for faster drying, and offer pick-up and delivery.
Do you provide a warranty on repairs?
Yes, backed by a manufacturer’s lifetime paint warranty as an authorised PPG refinisher.
Do you offer pick-up and delivery if a vehicle can’t be driven in?
Yes — we arrange pick-up and delivery so the job doesn’t stall before it starts.
What’s the typical process from drop-off to handover?
Assessment, quote, repair, quality check, handover — the same five-step process across every vehicle type.
Still Have a Question?
Call (02) 9756 5295 or email info@maxsmashrepairs.com.au with your job details.
